Page 34 - JTC-Annual Report-2025-Eng

Overview of How Stakeholders Are Encouraged to Participate in Monitoring the Company’s
Various Activities
JTC is keen to encourage stakeholders to follow up on its activities and communicate with it
through the following means:

1. Providing relevant information and data in a timely manner and with the required level of
transparency.
2. Making available channels for reporting any improper practices or violations, while providing
appropriate protection to whistleblowers in accordance with the approved policies.

The Tenth Rule: Encourage and Enhance Performance

Summary of the Implementation of Requirements for Establishing Mechanisms That Enable
Board Members and Executive Management to Receive Ongoing Training Programs
The Board of Directors is keen to ensure that members of the Board of Directors, executive
management, and Company employees receive appropriate training and qualification programs
on an ongoing basis. This contributes to enhancing their competencies, strengthening their
understanding of corporate governance requirements, and developing their administrative and
technical skills.

The Company has adopted a dedicated Training and Development Policy and encourages
participation in relevant courses, workshops, seminars, and conferences related to the nature of
the Company’s activities, institutional work requirements, and corporate governance.

Among the training programs attended by members of the Board of Directors during the current
year was:

A training course on Corporate Governance Rules.
In addition, as part of its human resources development plans, the Company conducts several
training workshops aimed at developing employees’ skills. These include, among others, skills
related to marketing and selling the Company’s services, explaining such services to customers,
raising customer awareness of their rights and obligations, and ensuring proper service delivery,
as well as representing the Company before customers in a professional manner that preserves
the Company’s reputation.

Overview of How the Performance of the Board of Directors as a Whole, Individual Board
Members, and Executive Management is Evaluated
The Company adopts systems and mechanisms to evaluate the performance of the Board of
Directors, its committees, and its members, as well as the performance of executive management
and employees. This is carried out using Key Performance Indicators (KPIs) linked to the Company’s
strategic and operational objectives.

The Nomination and Remuneration Committee supervises the evaluation process, reviews its
results, and proposes the necessary development and improvement actions based on those
results.

A self-assessment system for the performance of the Board of Directors and its committees is
applied annually to identify opportunities for improvement and development.

33 JTC LogisTiCs TransporTaTion & sTevedoring Company K.s.C.p.